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mess Newbie

Joined: 23 February 2007 Location: United States
Online Status: Online Posts: 8
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| Posted: 23 February 2007 at 10:45am | IP Logged
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__________________
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whits2006tc Senior Member

"cupcake"
Joined: 07 June 2006 Location: United States
Online Status: Offline Posts: 674
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| Posted: 23 February 2007 at 10:57am | IP Logged
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you came here for help on your windows, and they gave you some help....
__________________ Whitney
www.myspace.com/whit8705
2006 Flint Mica tC
you're pretty much my favorite! <3
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ckbieber Newbie


Joined: 20 February 2007 Location: United States
Online Status: Online Posts: 20
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| Posted: 23 February 2007 at 11:04am | IP Logged
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This forum has been great! I've gotten advice on my subs and stuff,
that weird shifting, my windows -- rozz, I may need to hit you up .
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jbo73 Moderator Group

Vice-Vice President
Joined: 20 May 2005 Location: United States
Online Status: Online Posts: 1094
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| Posted: 23 February 2007 at 11:23am | IP Logged
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I've done some research and got with all my managers
so Im here to give the other side of this and not to be an a$$hole
in any way shape or form. First and foremost I found that the vehicle
was purchased back in July and brought back a week later with this
problem it was then looked at and I believed some weather
stripping was replaced. Im guessing on this day the shouting match
between your bf and our gm took place this is when the Fword started
being tossed around, mess you even stated that you wanted to punch him
he actually felt threatend and said if you kept up the hostilities they
would call the cops and have you removed from the premises since you
were not officially the purchaser of the vehicle none of this went down
so my guess would be everything was defused. Since this you
actually brought the car in a few times for other service and
never mentioned the window issue this would lead us to
believe there was no longer a problem until I read this yesterday. Im
real with everything I do so I addressed this with my owner
and gm, we did some digging got some info from
service then he actually called you with me sitting in front
of him and offered to try to address this problem for you because
we are directly linked to this club. You two talked for a few minutes
and for a minute or so I thought everything was gonna be resolved...I
get a call and have to leave for a minute...I go back to the office and
he's telling me you hung up in his face refusing to be helped. This
is as far as I can go with this if you refuse to be helped I guess
we can't help you, again Im posting this not to be ignorant
but to let all the facts be known and that I took this
straight to the top for you and you refused our offer to try
to resolve this...So clubstlscion Ackerman Scion is still here and
in full effect with the volume of people we sell these cars to its
hard to please everyone but we try and Im guessing we do a pretty good
job at it and thats why were #1 in St.Louis for Scion for 2
years in a row.
__________________ The Real bB almost!!!!!!
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AZNballaBABY Senior P Member


Joined: 22 August 2005 Location: United States
Online Status: Offline Posts: 1142
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| Posted: 23 February 2007 at 11:31am | IP Logged
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...i just wanted to give my suggestion on the "jerky" shifting you
have...how many miles are on your car? Did it do that when you first
got the car? My car used to be very jerky on shifts after I put about
15k miles on it, but when I got my tranny fluid replaced 2 weeks ago,
its very smooth now. Hope this helps!
__________________ ....it's cause i'm asian isn't it?
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ckbieber Newbie


Joined: 20 February 2007 Location: United States
Online Status: Online Posts: 20
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| Posted: 23 February 2007 at 11:33am | IP Logged
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I just want to say, he (the guy that called me) verified the date on
the phone, I brought my car back over a month later due to me traveling
and not being able to bring it back right away.
2nd
- like I said, that guy that called me actually TOLD me the date Aug
25th. I bought my car July 19th, I didn't actually get it thanks to
custom stuff I purchased that needed to be added (by ackermans) until
around the 1st I suppose.
3rd - I have been back ONLY because
I had my first 3 oil changes free. At which point on the first it was
pointed out that I had a nail in my tire. The second oil change I
somehow managed to have another nail in my tire, they fixed it.
I
hung up on him because he would not stop interrupting me and talking
over me. His suggestion was to drive out to Maryland Heights I believe
to the guy who installed the leather and they would look at it.
I
think I mentioned this, but I work at AB right downtown by the brewery
and well, I think everyone is aware of where Maryland Heights is, I'm
not just going to jaunt over there on my lunch break.
I feel as though I have done more than enough running around at Ackerman's request.
Thanks for looking into it, but the customer is RIGHT on this one.
Oh and I think I'm going to forfeit my last oil change at Ackerman's too. Unless it's honered at another Toyota dealership...
Edited by ckbieber on 23 February 2007 at 11:36am
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mess Newbie

Joined: 23 February 2007 Location: United States
Online Status: Online Posts: 8
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| Posted: 23 February 2007 at 11:37am | IP Logged
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jbo73 wrote:
| I've
done some research and got with all my managers so Im here to give
the other side of this and not to be an a$$hole in any way shape or
form. |
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Well you difinately come across as more level headed than your general manager. And that helps.
jbo73 wrote:
| First
and foremost I found that the vehicle was purchased back in July and
brought back a week later with this problem it was then looked at and I
believed some weather stripping was replaced. |
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First two points are correct. Brand new car we
paid over 20,000$ for. Your last, NOT correct. NOTHING was replaced.
Your general manager REFUSED to take responsibility for the situation,
DENYED that they made a mistake and then blamed the problem on everyone
else!
jbo73 wrote:
| Im
guessing on this day the shouting match between your bf and our gm took
place this is when the Fword started being tossed around, mess you even
stated that you wanted to punch him he actually felt threatend and said
if you kept up the hostilities they would call the cops and have you removed from the premises since you were
not officially the purchaser of the vehicle |
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NICE TRY! Another great example of a cop out by
your ABYSMAL company. I never once raised my voice, leaned into him or
was agressive AT ALL! Wonderful of him to LIE about it though. Typical
and PAR FOR THE COURSE for him and your company. He NEVER ONCE said
that he'd have me arrested for threating him. He said I'd be removed
for TRESPASSING! HAH WHAT A JOKE!
jbo73 wrote:
| none of this went down so
my guess would be everything was defused. |
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EXACTLY! Ask our salesman if he thought I was
totally out of control or unreasonable guy! Your salesman was GREAT! I
*LOVED* the guy. And the sales team is the OBVIOUS reason that you guys
are number 1 in sales. Not the piss poor management and service that we
recived from your company.
jbo73 wrote:
| Since
this you actually brought the car in a few times for
other service and never mentioned the window issue this would
lead us to believe there was no longer a problem until I read this
yesterday. |
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EXCELLENT LOGIC THERE! You make it sound like
we brought our car in for repair! WHAT A JOKE! We had 2 free oil
changes there! Do you think after this experience we would EVER want to
deal with your company again or EVER let any more money exchange hands!
LAUGHABLE!
jbo73 wrote:
| Im
real with everything I do so I addressed this with my owner
and gm, we did some digging got some info from
service then he actually called you with me sitting in front
of him and offered to try to address this problem for you because
we are directly linked to this club. You two talked for a few minutes
and for a minute or so I thought everything was gonna be resolved...I
get a call and have to leave for a minute...I go back to the office and
he's telling me you hung up in his face refusing to be helped. |
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WHY WOULD WE LIE? WHY? You think we WANT this
drama and run around?! PLEASE! He LIED about replacing the weather
stripping. Called US liars saying that WE REFUSED HELP! WHAT A JOKE!
jbo73 wrote:
| This
is as far as I can go with this if you refuse to be helped I guess
we can't help you, again Im posting this not to be ignorant
but to let all the facts be known and that I took this
straight to the top for you and you refused our offer to try
to resolve this... |
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Maybe I missed it? What was the offer? For us
to pay money for your screw up? One more time so that it's clear for
the entire forum. If you're offering to fix your screwup just come out
and say it. Why call us on the phone? Why be shady about it?
jbo73 wrote:
| So
clubstlscion Ackerman Scion is still here and in full effect with
the volume of people we sell these cars to its hard to please
everyone but we try and Im guessing we do a pretty good job at it
and thats why were #1 in St.Louis for Scion for 2 years in a
row. |
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Great 
__________________
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rozz Moderator Group

Club Director/Pimp
Joined: 05 March 2006 Location: United States
Online Status: Offline Posts: 1447
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| Posted: 23 February 2007 at 11:42am | IP Logged
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wow
__________________ Azure Pearl tC - Auto
it's not stock.
Ok....who cloned 2.4?
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AZNballaBABY Senior P Member


Joined: 22 August 2005 Location: United States
Online Status: Offline Posts: 1142
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| Posted: 23 February 2007 at 11:44am | IP Logged
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x2
__________________ ....it's cause i'm asian isn't it?
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LoudxB Moderator Group

Vice President
Joined: 01 June 2005 Location: United States
Online Status: Online Posts: 2534
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| Posted: 23 February 2007 at 11:48am | IP Logged
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It sounds like Jeff did all he could for you guys. From
this point on, this forum will NOT be used for your personal
battles. Take it directly to the source. This website is a
clean, fun enviroment that is frequented by many other clubs and we
don't need this on here. <-- period
Edited by LoudxB on 23 February 2007 at 11:49am
__________________ You've Been Scionized Beotch
Vice President
Modification Inspector
www.laughatrice.com
www.soundturbocharged.com
www.sunamiturbo.com
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